April 22, 2020

National Water Utility Survey | Impacts of COVID-19 Emergency

Executive Summary

NRWA estimates small water and wastewater systems will lose $998 million in revenue by mid-July. Drinking water systems are projected to lose $817 million; wastewater systems are projected to lose $181 million. These losses in revenue will not be recovered by utilities and does not include emergency operational costs such as staging additional shifts, isolating staff, modifying procedures for regulatory compliance, purchasing PPE, and additional equipment for remote work.

Public water and wastewater utilities are essential to protect public health and the environment. Small and rural communities have done their part to meet the public's needs during the COVID-19 pandemic by maintaining and restoring customer access to services regardless of payment. Water utilities need assistance from Congress now to protect the public they serve.

Survey Results