Training Schedule

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Increasing Water & Wastewater System Long-Term Viability

12/14/2021  - 12/14/2021

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4050 Garden View Drive, Suite 200
Grand Forks, ND 58201
NE of the Alerus Center
8:30 am - Registration
9:00 am - Training Begins
12:00 pm - Working Lunch
3:00 pm - Training Q&A
3:30 pm - Training Ends

Training Topics
♦Capital Improvement Plan Development & Implementation
♦Projecting Future Water Production and Sales
♦Minimizing Rate Impacts on your Customers
♦Cashing in on your Capital Planning Efforts
♦The 10 Key Components of Sustainably Managed Utilities

  1. Product Quality
  2. Customer Satisfaction
  3. Employee & Leadership Development
  4. Operational Optimization
  5. Financial Viability
  6. Infrastructure Stability
  7. Operational Resiliency
  8. Community Sustainability & Economic Development
  9. Water Resource Adequacy
  10. Stakeholder Understanding & Support
♦System Self-Assessment
♦Identifying Critical Areas for Improvement
♦Sharing System Best Practices
♦Money Saving Services from ND Rural Water

Training is FREE and attendance by decision makers, auditors/office managers, operators, managers and engineers is highly encouraged. 3 CECs will be offered, and those credits will be good for water & wastewater certifications. Sessions are also eligible for operator reimbursement.

Contact our office with any questions, 701-258-9249.